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1. Our 100% Satisfaction Guarantee

We are confident in the quality of our personalized soundscapes. If you are not satisfied with your tracks, we offer a two-step resolution process:

• Revisions: Every order includes 3 free revisions. Tell us what's wrong, and we'll adjust the frequencies, voice, or ambient layers.
• Refund: If after the revisions you are still not sleeping better, we will issue a full refund within 30 days of purchase.

2. How to Request a Refund

To request a refund or revision, simply email us at contact@lullabygift.com with your order number and the reason for your request.

3. Processing Time

Once approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.